How to Spot a Scam Email:
- Maciej Konarzewski
- 6 days ago
- 4 min read
Protecting Yourself From Online Impersonators
Recently, some of our clients have received scam emails pretending to come from Vision Marketing. These emails used our branding, copied our profile photo from the Wix Marketplace, and even claimed that websites could be shut down if “license keys” weren’t verified.
TLTR:
Some of our clients have received fake emails pretending to be from Vision Marketing.
Please be aware:
🚩 They come from a Gmail address, not our official @vismarketing.co.uk.
🚩 They use placeholders (e.g. [Client’s Name]) instead of your real name.
🚩 They try scare tactics like “your site may be taken offline.” Wix will never do this.
🚩 They use a copied logo/profile photo instead of our real names & contact details.
👉 If you get one: don’t click links, don’t reply. Forward it to us and then delete.
Your website is safe — this is just impersonation.
If unsure, call us directly anytime.
This is not true. Your Wix website will not be taken offline because of a missing “license verification.”These emails are designed to create panic and trick you into clicking links or handing over information.
To help you stay safe, we’ve put together this guide on how to spot scam emails — and what to do if you ever receive one.
1. Check the Sender’s Email Address
Scammers often use Gmail, Outlook, or Yahoo addresses that look somewhat convincing.
The scam email came from sale.visionmarketing@gmail.com.
Our real emails always come from @vismarketing.co.uk.
Tip: Always double-check the domain name after the @ sign.
2. Look for Placeholders Instead of Your Real Name
Scam campaigns send the same email to hundreds of people. Instead of addressing you personally, they may use a placeholder like [Client’s Name].
We always use your real name or business details when we contact you.
3. Watch Out for Scare Tactics
The scam email warned that websites could be “restricted or taken offline” unless action was taken immediately.
This is false. Wix will never suspend your site for not verifying a “license key.”
If an email tries to pressure you with urgent threats, it’s a strong sign of a scam.
4. Spot the Fake Branding
Scammers often copy logos or screenshots to appear legitimate.
In this case, they took a screenshot of our Wix Marketplace profile picture and pasted it into the email.
Our real emails include:
A proper signature
Our names (Anna or Maciej)
Our direct phone numbers
5. Notice the Language and Tone
Scammers often write in a stiff, robotic style. For example:
“Strict reviews are now being implemented across all websites.”
That’s not how we communicate with our clients. If the tone doesn’t sound right, trust your instincts.
6. Always Check Links Before Clicking
Scam emails often conceal malicious links within normal-looking text, such as “Click here”. Please hover your mouse over the link (without clicking) to see where it really leads.
If the link doesn’t look familiar, don’t click it.
7. Missing Personal Touches
At Vision Marketing, our communication always includes:
✅ Our real names
✅ Our direct phone numbers
✅ Our official email addresses. If these details are missing, be cautious.
What To Do If You Receive a Scam Email
Do not click on any links.
Do not reply to the sender.
Forward the email to us at [your official email] so we can confirm.
Delete it immediately.
Your website and accounts are safe.
These scam emails are simply attempts to impersonate us — nothing more. The best protection is awareness. By knowing the signs of a scam, you can spot them quickly and avoid falling victim. If you’re ever unsure, contact us directly.
We’d much rather confirm an email for you than see you risk your website’s security.
Stay safe,
Other Known Wix-Related Scams You Should Be Aware Of
Unfortunately, the fake “license verification” scam isn’t the only one targeting Wix users.
Here are a few others that have been reported:
1. Fake Support Calls or Emails from “Wix”
Scammers pretend to be Wix Support and claim there is a problem with your site or billing. They ask you to:
Share your login details
Provide payment information
Install remote software on your computer
👉 Remember: Wix will never call you out of the blue to ask for your password.
2. Fake Wix Partner Outreach
Fraudsters pose as “Wix Experts” or “Wix Partners” offering urgent services like:
“Compliance reviews”
“Security checks”
“SEO guarantees”
“Immediate site fixes”
They pressure you into paying quickly, often through bank transfers or PayPal, with no contract or official paperwork.
👉 Always check the Wix Marketplace to verify whether someone is a genuine Wix Partner.
3. Domain & Hosting Renewal Scams
These arrive as emails warning that your domain or hosting is about to expire. They link to a fake renewal page where scammers collect payment.
👉 Only renew your domain or hosting through your Wix dashboard or your official registrar (e.g., GoDaddy, Namecheap).
4. Prize & Grant Scams
Some Wix users have received messages claiming they have “won funding” or “business grants” from Wix, but need to pay a small “release fee.”
👉 Wix does not run promotions like this — if it sounds too good to be true, it probably is.
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