No. The Wix account is transferred from Online Designs to Vision Marketing through a back-end change at Wix. Your site keeps running at the same URL, on the same plan, with the same content. Visitors and search engines see nothing different.

Kat reviewed a handful of agencies before picking us. We work the same way she does — email-first, plain English, one dedicated person on your account. We've been a Wix Partner since 2014, like Online Designs. And we're small enough to give you the personal service you're used to.

No. The whole transfer is handled in the background by Online Designs and Vision Marketing. You'll need to sign a service agreement and set up a direct debit through GoCardless. After that, you don't touch anything unless you want to.

Kat and Shaun have run Online Designs for 14 years and have decided it's time to move on. Both have other roles lined up and want to step back from running a business. They've been open with their clients about the decision and are taking the time to find good homes for the services they've been running.

Yes. Your Microsoft 365 or Google Workspace tenancy transfers from Online Designs' Sherweb account to ours. All inboxes, calendars, contacts and history stay intact. You won't lose anything and won't need to log in again.

No. Our agreement is monthly rolling with three months' notice. You can stay as long as you like, and leave on three months' notice if it's not for you.

Vision Marketing is VAT-registered, which adds 20% to advertised prices automatically. Beyond that, the increase covers our broader service: a dedicated account contact, 15-minute phone slots, and access to Wix Studio expertise if you ever want a redesign. Kat herself recommended we charge slightly above her rates.

Yes. You're the legal registrant of your domain. It transfers from Online Designs' GoDaddy reseller account to ours, but the registrant doesn't change. We manage it on your behalf, the same as before.

Yes — that's an option Kat is offering all clients. You'd take ownership of the Wix account and manage it yourself. If you'd like our help to set that up rather than continue with our managed service, we can quote separately for it.

For most clients, the whole process — from agreement